upNine Support

Last updated: April 25, 2025

Welcome to upNine Support. If you need help with your account, matchups, technical issues, or app feedback, you can reach us using the contact info below.

Contact

Email: support@upninesocial.com

Please include:

• Your username (if applicable)

• Your device model (ex: iPhone 14)

• Your iOS version

• A brief description of the issue

• Screenshots or screen recordings (if helpful)

Common Requests

Account help

• Trouble signing in

• Updating profile info

• Account deletion

Matchups + content

• Issues submitting a matchup

• Missing posts or results

• Reporting content or behavior

Technical support

• App not loading

• Upload issues (photos/videos)

• Bugs and performance problems

Account Deletion

You can delete your account directly in the app:
Settings → Delete Account

If you cannot access the app and need deletion assistance, email support@upninesocial.com from the address associated with your account.

Legal

Privacy Policy: https://www.upninesocial.com/privacy-policy
Terms of Service: https://www.upninesocial.com/terms-of-service

Feedback

We’re always improving upNine. If you have suggestions, feature requests, or ideas for competitions and formats you want to see, email us anytime.