upNine Account Deletion Request

1. Who we are
upNine (developer name on Google Play: upNine Social.) built this site and app to let you track and share real-world competitions.

2. How to request deletion
To permanently delete your account and all associated data:

  1. Compose an email to privacy@upninesocial.com

  2. Put “Account Deletion Request” in the subject line

  3. In the body, include:

    • Your upNine username

    • The email address you registered with

  4. Send the email.

Once we receive your request, you’ll get a confirmation within 2 business days.

3. What data we delete
When your account is deleted, we will permanently remove (unless otherwise required by law):

  • Your upNine profile (name, bio, avatar)

  • All match history and challenge records

  • All media you’ve posted (photos, videos)

  • Your followers/following lists

  • Any comments, likes, or other interactions tied to your account

4. What we keep (and why)

  • Anonymized analytics (to improve the app) are retained for up to 6 months.

  • Backup snapshots of deleted accounts are held for up to 30 days in case of accidental deletion requests.

All personal or identifiable data beyond that is permanently purged from our systems.

5. Timeline & confirmation

  • Within 2 business days: we’ll confirm receipt of your request.

  • Within 7 business days: your account and the data listed in § 3 will be deleted.

6. Questions?
If you have any trouble, you can also reach us at support@upninesocial.com or via the in-app “Help & Feedback” form.